AlertMate, release details and improvements

AlertMate, release details and improvements

A few days ago I wrote a post about a new app in the making. I am now ready to share some more information about a release date and new features. As you can read from the title, I’ve called this app “AlertMate”. Since my post I’ve had a test release sent out to a couple servers who had no links to SCOM other than a SCOM Agent monitoring them..

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Another app in the making….

Another app in the making….

I’ve been quite when it comes to SCOM over the last few months, but since I changed jobs my hands-on have been been limited since I am not the primary SCOM administrator.

Over the last couple of weeks, I’ve been working on a new application. After a talk with a developer who wanted to see (in real time) if the server he was logged onto, had any alerts.

Continue reading “Another app in the making….”

Knowledge Base results not shown when creating a new Incident

Knowledge Base results not shown when creating a new Incident

Following the new Jakata release I’ve noticied that some instances does not show Knowledge results when opening a new Incident.

The solution is quite simple.

Open the Form Designer, and find the Field (In the Field search bar) Contextual Search Results (formatter). Place this under your description field, and you should be good to go.

On my instance it looks like this:
contextual_search_results

Note that this error could be an issue created by ServiceNow, and could also be solved by creating a ticket with them.

Hide Price in Service Catalog/Portal

Hide Price in Service Catalog/Portal

As I’ve started to work more and more with ServiceNow, I will use my blog to promote some of the findings that I’ve made during our implementation.

As a demand in our setup, we wanted to hide all prices visible to users. The documentation for Jakata has not been updated, but you can find it here.

Go to your System Properties -> Service Catalog. Then you find the following line:
“When to show prices and sub-totals on the Service Catalog”. If you don’t want any prices shown on the pages, you select “Never show prices”

nevershowprices

regularscomguys free Management Packs

regularscomguys free Management Packs

It’s been a while since my last update, but lets face it… its summer, and most of the co-workers have been away from work, and they are those who inspire me to create new management packs for Operations Manager.

So I thought that I would use this post to give you all a short description of all the management packs that I’ve create for the community.

Here’s the list:

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Maintenance Mode App Updated (0.5a)

Maintenance Mode App Updated (0.5a)

After a few months of testing, I am ready to release the next version of the Maintenance Mode Desktop Application. I’ve updated the method used to stop the maintenance mode, and I’ve changed some start-up scripts.

There are still some bugs in this version, and on some systems that I’ve tested this on – the start of the application is VERY slow… I am of course working on a fix for this.

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