I’ve changed the header a few times, from what could it mean, to what will it mean and back to could… The press release points alot to Azure, but could this be a revival to System Center with more companies moving to a hybrid setup? Let me give you my view.
We all know that Microsofts ITSM tool ‘System Center Service Manager’ was not the tool that Microsoft wanted it to be. While having integrations to all the other System Center tools, Service Manager was a tool used of necessity more than the features the tool provided.
With this announced partnership, it is a conclusion from my end that Service Manager will be ‘put down/downgraded’, and integrations to all the other System Center tools will be made available officially from Microsoft & ServiceNow. Even though it does not take a whole lot to set up the connector between ServiceNow and OpsMgr, I do think that this will be an integrated part of the tools from the next annual patch.
It is my hope that more of the SCOM reporting will be made available through, and more of the collected data available out of the box. There is alot of reasons why this could be a good approach, one of them being that ServiceNow reporting is much easier to understand than the SCOM part since most people using the reports are not SCOM admins.
Workflows for user, server, workstation, service, application, deployment creation is another thing that could also work ‘out of the box’. Instead of using hours on creating workflows in ServiceNow, and then often in Powershell, this could be made available directly from the companies with full support instead of hiring third party consultants.
Tinfoil hat prediction…? Microsoft to acquire ServiceNow? I could see it happen.
regularscomguy 